Anheuser-Busch
M360
M360 is an iPad app that helps beverage sales reps manage their work days. I helped Anheuser-Busch rethink how their app could increase sales by providing reps with data driven product recommendations and helping them manage their sales targets.
Responsibilities
User research
Design concepts
Design validation
High fidelity designs
Timeline & Team
3 Months / 1 Designer / 1 Researcher
User research
Design concepts
Design validation
High fidelity designs
Timeline & Team
3 Months / 1 Designer / 1 Researcher
![](https://freight.cargo.site/t/original/i/f2d1c41cea19d28dbc4ec4fa3759e4c491a9d785c50115d43f3fa7086ca156a1/New_M360_hero.png)
Strategic Question
How might we transform sales reps from “order takers” to strategic business development representatives?
Process
We began by conducting a series of user interviews to understand the pain points sales reps encountered in their work days.
From there, we faciliated an outcomes workshop with Anheuser-Busch stakeholders to understand their business objectives, created design concepts, and validated the designs with user testing.
From there, we faciliated an outcomes workshop with Anheuser-Busch stakeholders to understand their business objectives, created design concepts, and validated the designs with user testing.
User interviews
![](https://freight.cargo.site/t/original/i/2977bce1ae30112a218d97af671c86335245fca2db5c70f80e3e0759b6b8638a/Outcomes_workshop.jpg)
Outcomes workshop
![](https://freight.cargo.site/t/original/i/6312180898fa374b45ec0b8c0be39ae37cdb1da7b83001a6c32ac87acc233aef/Screenshot-2024-05-22-at-5.38.59PM.png)
Mapping the sales process
Business logic
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Design concepts
![](https://freight.cargo.site/t/original/i/d5065bff67056fb2241c3c6c6af878132f78f0701f00451d10e6c4dc25e2416b/M360_business_logic.png)
![](https://freight.cargo.site/t/original/i/f389849d7b25ce66e4838a50200e5d73aabeedf93dce27b9b21e2c185ee7b519/m360_concepts_six.jpg)
Design concepts