Anheuser-Busch

M360

M360 is an iPad app that helps beverage sales reps manage their work days. I helped Anheuser-Busch rethink how their app could increase sales by providing reps with data driven product recommendations and helping them manage their sales targets.
Responsibilities
User research
Design concepts
Design  validation
High fidelity designs


Timeline & Team
3 Months / 1 Designer / 1 Researcher








Strategic Question

How might we transform sales reps from “order takers” to strategic business development representatives?








Process

We began by conducting a series of user interviews to understand the pain points sales reps encountered in their work days.

From there, we faciliated an outcomes workshop with Anheuser-Busch stakeholders to understand their business objectives, created design concepts, and validated the designs with user testing.
User interviews

Outcomes workshop


Mapping the sales process


Business logic




Design concepts